Contact

We are here if you need us

If you have a tracking number, tracking is the fastest route. Otherwise, here is how to reach a person.

Contact

Customer service

[customer service number]

Answering hours: [customer service hours].

WhatsApp

[whatsapp number]

For quick questions about a shipment.

Email

[email address]

For merchants and formal requests.

Office

[office address]

Opening hours: [opening hours]

Have a tracking number?

The tracking page shows the current status and full history straight away.

Track a shipment

Send us a message

We reply within [message response time].

An Egyptian number starting 01, or a valid email address.

We use your details only to reply, per [privacy policy].